The Ubiquitous Bookstore

There is much discussion now about creating new online bookstores, especially for academic publishers. Some of these discussions, however, are not aligned with overarching trends on the Internet and risk creating something that appears to be out of date the moment it is launched.

What We Got Wrong About Books

Lack of information about how books are actually used has resulted in a set of actions that don’t make solid economic sense. Now that more end-user information is becoming available, the book business is likely to adjust its practices.

Search Is So 2014

As user expectations on digital experiences change, flat-out “search” is no longer good enough. The up-and-coming users of digital content expect you to know what they want and when they want it, without having to ask for it. These thoughts and more from the recent NFAIS Conference are discussed here.

Trust, Privacy, Big Data, and e-Book Readers

At the opening of the Frankfurt Book Fair this year, a pre-meeting session was held called CONTEC. This follow-up to the much beloved, but now defunct, O’Reilly Tools of Change conference brought together an interesting mix of leadership from traditional […]