Professional headshot for Chris Bendall (PhD), strategy and corporate development leader at Research Solutions, Inc. (Article Galaxy, Scite.ai). Chris designs and scales business models that enable compliant access to scholarly content—including TDM and AI use cases—while aligning stakeholder needs across customers and publishers. Previously, Chris spent 16 years at Springer/Springer Nature in editorial, product, and business development roles. He actively contributes to industry collaboration on AI and publishing through associations including SSP and ISMPP.

Lettie Y. Conrad

Lettie Y. Conrad

Lettie Y. Conrad, Ph.D., is an independent researcher and consultant, leveraging a variety of methods to drive human-centric product strategy and evidence-based decisions. Lettie also serves as the Deputy Editor for The Scholarly Kitchen and an active volunteer with the Society for Scholarly Publishing and the Association for Information Science and Technology.

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