User-centered design provides a model for improving services, but is the history of print holding publishers back?
Even Silicon Valley is finding that recurring revenues (aka, subscriptions) lead to more valuable businesses, while helping smaller companies thrive.
As we drift into a scholarly economy with centralized payment mechanisms and greater dependence on government funding, are we truly setting ourselves up for long-term independence and success?
Leadership at organizations of all kinds often justifies inaction with the statement, “We’re risk averse.” But is being risk-averse itself courting a set of risks? Is there any risk-free choice?