Jeff Mahony (he/him/his) is Senior Director, Professional and Consumer Publishing, for the American Academy of Pediatrics (AAP), based in Itasca, IL. At the AAP, Jeff oversees an extensive portfolio of professional/clinical books, best-selling books for parents, and innovative digital resources for the point-of-care. He has been active in publishing industry conferences and working groups and currently serves as co-chair for the Society for Scholarly Publishing (SSP) Training Committee. Jeff grew up on the east coast of the US and is a proud graduate of Hofstra University in New York. Ask him about his great young adult kids, his music tastes, or travel adventures – or don’t ask him and he’ll tell you all about them anyway.
Research suggests that empathy is a skill that can be honed and is beneficial to all. Empathetic leadership is an art form to convey to your team that you value them as individuals, all while maintaining a keen focus on the organization’s success.