Publishers often struggle to keep pace with content discovery demands. Emerald’s user-centered discoverability strategy provides some important lessons in how publishers might adopt a more deliberate, evidence-based approach to facilitating scholarly information seeking and retrieval.
Lettie Conrad In her 15 years’ publishing experience, Lettie has led user-centered web and mobile product development, focused on driving research and analysis that enables evidence-based product management for a portfolio of global clients. She serves as North American Editor for Learned Publishing and as a member of NISO’s Open Discovery Initiative. Read more about Lettie on LinkedIn, ORCID or Twitter.