Citation Networks Yield Competitive Intelligence
Citation networks can provide much more than journal metrics and rankings. Publishers should look to them for competitive intelligence.
Tackling the Data-Driven Funding Challenge — a New Skill for Nonprofit Managers
Nonprofit organizations are being asked to measure their social impact. Can they respond to these new challenges?
Measuring Up: Gaining Customer Insight vs. Getting Lost in Business Complexity
Creating a complete view of your customer as publishing changes to include variant distribution models and service levels will be vital. Getting it done requires new skills and abilities.