Ask The Chefs: Are Publishers Customer Focused?
This month the Scholarly Kitchen Chefs consider how publishers identify and serve their customers? Are they doing it well? What do YOU think?
This month the Scholarly Kitchen Chefs consider how publishers identify and serve their customers? Are they doing it well? What do YOU think?
The chefs are asked about international publishing strategy and so are you. Tell us how you’d answer today’s question!
SXSW Interactive is over, but the impact is not. Why SXSW continues to be relevant to business and publishing.
SXSW 2013 is heavy on hardware, invention, lessons about taking risks and exploring, usability, and discussions about how best to achieve authority and credibility.
UKSG Coverage – The Future of Scholarly Journals: slow evolution, rapid transformation – or redundancy? @CameronNeylon and @Michael_Mabe debate at #UKSGlive
Now is your chance to shape the SSP program as a speaker or session organizer. The Call for Participation is open now through November 11, and we want to hear from you with a proposal for a session you would like to see, organize, or lead.
The mental models associated with print are still defining how we work and design. Why has this persisted?
Complexity, culture, and baked-in bias are limiting how publishers define value and approach the future.
Our ease with print makes inertia feel natural. But the winners will have facility with many more information technologies than just paper and ink.
When print is an input every other content product inherits prints DNA and can’t help looking and acting a lot like its parent.
The first day of the Spring STM Conference in Cambridge, Massachusetts, was filled with ideas, different perspectives, and an interactive crowd.
“Abundance breaks more things than scarcity does. Society knows how to react to scarcity.” Clay Shirky speaks at the opening session of NFAIS.
How custom is custom publishing? Will custom publishing ever move fully into the user’s hands?
Four different information industry executives’ perspectives seem to converge on customization. Customers want what they want, when and where they need it, and expect providers to anticipate those needs accurately.
Google Wave is a cacophony of functionality that doesn’t even try to reveal its value or purpose to the user. You have to be determined to use Google Wave in order to make it work for you.