Community management has become a key part of social media and online publishing, whether we realize it or not. In this interview, an expert in the fields shares some views of how organizations can benefit from a more singular focus.
Journals as communication vehicles that bind communities of practice are still important and well-regarded, but there are external forces changing them and our industry, along with a rising level of neglect, which may mean a harder future for them than ever. What might we lose? And how does this explain why change is so slow in coming?