Godzilla

Godzilla

This is a follow-up to yesterday’s post, entitled “Why the iPad Marks the End of Price Controls for eBooks—and Why Publishers Have Won.”

I slept on it and changed my mind.

Just kidding.

I still hold to yesterday’s argument, which is that price controls for e-books, heretofore a serious concern among publishers, will shortly be thing of the past — much like newspapers, interest in actual space exploration at NASA, and any plans for a mechanically hoisted torch during future opening ceremonies of the Olympic Games.

Yes, publishers have indeed won the pricing wars. Unfortunately, it may be a hollow victory.

Ironically, the reason publishers may ultimately not have much cause for celebration is precisely the same reason that publishers won the pricing war in the first place: the iPad is not a dedicated e-book reader.

As you may recall through the haze of last night’s pricing victory celebrations (I did warn you not to break out the champagne just yet), I argued that because the iPad is not a dedicated ebook reader — and because there are so many ways of delivering content to the device — pricing controls are not central to Apple’s strategy nor enforceable even if they were. This argument carries beyond the product development strategies of One Infinite Loop to the coming hoard of multi-function tablets (as noted yesterday, everyone from Silicon Alley to Shanghai with a touch screen, a silicon chip, and a soldering iron is working feverishly on designing their very own tablet).

Because the iPad is not a dedicated ebook reader, there are, unfortunately, many things that users can do with the device other than read books. Unlike the Kindle, where publishers have the device all to themselves (OK, book publishers do have to share with publishers of newspapers, magazines, scholarly journals, and even a blog or two — but at least they are all publications), iPad users will be able to surf the Web, play games, watch movies, view their photo collections, listen to music, watch TV, send e-mail, work on a presentation, or access over 100,000 applications that do any number of distracting things.

Publishers may have won the pricing war, but the real struggle is going to be for users’ attention.

Let’s look at this in terms of flying to Tokyo (the “Godzilla Test,” if you will). Steve Jobs promised explicitly in his keynote that the iPad’s battery can power the thing from San Francisco to Tokyo, spouting video the entire way. Now, I’ve flown to Tokyo a number of times. Usually, I’ll watch an in-flight movie, catch a nap, do some work, and read a book. A lot of book reading takes place on flights to Tokyo. It’s a particularly good flight for reading — it’s long enough to really get into a book. Plus, unless you are in business class, the screens for movies are not very good and the selection is limited. And the seats are not really designed for laptop use so you can only do so much of that. Books are really ideal — as are tablet computers. Now, with an iPad (or whatever tablet I am using), I can be powered the whole way and I have everything on one machine — my book, movies, and work. But I also have games. And TV shows. And, if the plane has WiFi, I now have the entirety of the Web (minus the Flash pages). The question is, will I be able to finish that book, or will I be too distracted by all of the other things that are now quite literally at the tips of my fingers?

If I’m like most other people, I will get distracted. Indeed, most people apparently live in a state of perpetual distraction. According to the widely cited “Reading at Risk” report from the National Endowment for the Arts, people became increasingly distracted between 1992 and 2002, which correlates with the rise of the Web (a connection not lost upon the NEA). During this period, the number of adults in the US who read books not required for work or school declined by a precipitous 7%. The report blames television and the Internet for the decline. And that was before the television and Internet were on the same device as books. And well before that insidiously distracting Web could be accessed on a flight to Tokyo.

On the other hand, lamenting the fallen state of American book reading is a pastime nearly as old as, well, American book reading. The New York Times reported on the dismal state of American reading nearly 100 years ago, blaming a lack of reading on the distractions of “modern amusements.”

The New York Times piece makes reference to an article in the Atlantic Monthly by George Brett, Sr., chairman (at the time) of Macmillian. There are actually two Atlantic articles on the book trade authored by Brett appearing around this time. I highly recommend taking the time to read them as they prove definitively that the more things change, the more things stay the same.

In “Reading of Books Nowadays” (1914), Brett reports the complaint of a fellow publisher, describing how the “selling of books to the public had been curtailed in turn by the multiplication of cheap magazines, by the increasing use of the automobile, by the invention of the Victrola and other mechanical producers of music, by the invention of the motion-picture film, and last but not least, by the new fashion of dances which absorbed . . . the attention and time of young and old alike.”

In “Book-Publishing and Its Present Tendencies” (1913), Brett assigns the blame for lackluster book sales on “the inadequacy of the present methods of distribution.” He goes on to suggest that whomever “discovers or invents a new method which shall be both practical and effective for the distribution of books… will confer a boon upon the author . . .the public . . . and especially upon the publishers themselves, whose profits increase greatly as increasing numbers of copies are sold.”

The devil is in the details, of course, as the current CEO of Macmillian has noted.

The same National Endowment for the Arts has more recently announced a reversal in the 100-year-plus American spiral into illiteracy, with adults now reading more books than they did in 2002. If the trend holds, and if no new dance craze distracts us all (fortunately, that is one distraction book publishers do not have to contend with on the flight to Tokyo — though Guitar Hero is a possibility), perhaps there is hope for book publishers yet.

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Screen shot of Apple iPad in use
Image by Tom Raftery via Flickr

The introduction of the iPad marks the beginning of the end of price controls for ebooks, but not because, as some have speculated, Apple’s more flexible pricing controls in the iBooks store provide leverage against Amazon. Of course, Apple’s more flexible pricing controls do provide leverage against Amazon. As David Crotty observed in a recent Scholarly Kitchen post, Macmillan wasted no time in applying that leverage. But Macmillian’s skirmish with Amazon strikes me as a battle waged after the war has already been decided (which perhaps explains why Jeff Bezos was absent from the battlefield as John Scalzi has noted in a blistering critique of Amaon’s handling of the situation).

The real reason the iPad marks the end of pricing controls for ebooks has nothing to do with Apple’s iBooks pricing policy. In fact, the iPad renders Apple’s own ebook pricing policy as irrelevant as Amazon’s. The real reason the iPad renders any ebook pricing policy irrelevant is because the iPad is not a dedicated ebook reader.

Why does this matter? It matters because unlike the Kindle (and unlike the iPod when it comes to music), there are multiple paths publishers can take to deliver content to the device.

It is important to disambiguate iBooks from iPad. iBooks is Apple’s as-yet-to-be-launched online store for ebooks. Presumably iBooks will occupy another tab in the increasingly misnamed iTunes Store. Already there are tabs for the App Store, Audiobooks, and iTunes U along side Music, Movies, TV Shows, and Podcasts. Just as the App Store has long had its own app on the iPhone, iBooks will have its own app on the iPad (and iPhone/iPod Touch). Essentially this app will access just the iBooks tab in the iTunes Store.

In introducing iBooks, Apple is using a move from its own playbook. When the iPod launched and Apple first introduced the (then appropriately named) iTunes Store, Apple set price controls on the music it sold. There were a lot of reasons for this. Apple was competing against “free,” which was the price most people were paying for music obtained online at that point in time. A simple pricing model was the way to go.

Apple also was (and is) in the device business. The easier and cheaper they make it buy music, the more people will buy iPods. The more people who buy iPods, the more music they will collectively buy. And so on (the “Infinite Loop” strategy if you will).

Perhaps most importantly, Apple had (and arguably still has) a de facto monopoly on the legal online distribution of music and so could get away with it.

But music and books are not the same thing, and Apple is not in the same position with regard to ebooks.

Apple is not competing against “free” in the same sense it was (and indeed still is) when it launched iTunes. While libraries do, of course, circulate free books, Apple is competing for the people who prefer to own books or who prefer to read electronic books (which, in many cases, are not available to library patrons). Such readers are used to paying variable prices for books. Apple does not need to do anything except allow book-buying customers to replicate their current behavior.

But there is a far more important distinction between Apple’s foray into books versus music. When the iPod launched, there was only one way to get music on the device—iTunes. You could buy music via iTunes or rip CDs into iTunes. In either event, you needed iTunes (and you still do—Apple has effectively very little competition to this day).

Unlike music publishers, book publishers have not one but at least five ways to deliver content to the iPad:

  1. The iBooks Store – Publishers can submit ebooks in EPUB format to the iBook store. In this case, publishers would need to agree to Apple’s rules regarding pricing (at least for now).
  2. Build an app – There are many books that already have their own apps. While developing a bespoke app for each book would be cost prohibitive, there is nothing to prevent a publisher from developing a standard app into which they flow a large number their titles (like a template or a set of templates). Penguin could, for example, build an app for their entire line of literature classics. The app itself would be free but then users could purchase individual titles within the app. There would be no price restrictions on such purchases.
  3. Use a third-party app – There is nothing to prevent Barnes & Noble, Safari Books, Baker & Taylor, Ingram, Smashwords, Scribd, and others from developing their own apps to deliver ebook content to the iPad. Amazon already has one for the iPhone which will presumably deliver ebooks to the iPad on Day One. Again, there are no price restrictions on such purchases (except for those imposed by the third party).
  4. Use your Web site – Most ebooks are currently read online via PCs. As Steve Jobs emphasized repeatedly in his recent keynote, the iPad is designed to be a great Web interface. Publishers can put their books online, behind an access wall if they’d like, and readers can access them online via the iPad. Alternatively, publishers can simply sell the PDF files they already have via their Web sites, which I imagine will look very nice on the iPad. Not only are there no price restrictions using this method, but there is no revenue share.
  5. Third-party Web sites – These might include Google Editions, Scribd, or any other online ebook seller that sells or displays ebooks for the Web.

Of these five paths to the iPad, only the iBooks Store has any (Apple-imposed) price restrictions. But Apple will be forced to remove even the iBooks price restrictions in the very near future.

Apple will face increasing pressure from publishers using the other four channels outside of iBooks to deliver content to the iPad. Scholarly and professional publishers, who have long been utilizing the Web for ebook delivery, may very well lead the way on this front.

A little pressure will be enough because the price point for ebooks is really not important to Apple for the simple reason that iBooks is not the center of gravity for this device. The only reason anyone bought an iPod (until the launch of the iPod Touch anyway) was to listen to music. The only reason anyone bought a Kindle was to read ebooks. It was important to establish just the right (from the device-maker’s perspective) price point for content on these devices. Reading ebooks is not the only—or even primary—reason most people will buy an iPad. At the moment, Apple wants to woo Kindle users and so needs to ensure that ebooks are not substantively more expensive in iBooks than via Amazon. But in a few months, as ebooks make their way onto the iPad via other routes, as native applications are built for the iPad, and as Amazon grudgingly retracts their pricing policies in order to ensure they receive top tier ebooks upon release, Apple’s pricing policy, flexible as it is, will evaporate.

magical ipadThe other factor to bear in mind is that, while Apple may be first to market with a “magical” tablet (computer makers, including Apple, seem to dip their toes in the water every few years with a tablet of some kind, but they have all previously neglected to include magic, thus ensuring their failure—duh!), they will not have the market to themselves for long. Amazon has already purchased a company that makes touch screens and is rumored to be working on a “SuperKindle.” Sony is hardly one to shirk from a fight. Microsoft has been not-so-secretly developing a new two-screen tablet for some time. Google is now in the device business and has its own mobile OS. Then there is Dell, HP, Leveno, Barnes & Noble—the list goes on.

With all these tablets—all with multiple routes of content delivery for publishers—device makers will not be able to maintain price controls. There will be too much competition and too many routes to content delivery.

Victory: Publishers.

Before we break out the champagne and celebrate, there is one small wrinkle to consider, which I explore tomorrow in a follow-up post:

Why the iPad Marks the End of Price Controls for eBooks—and Why Publishers Have Lost

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University of Chicago log

University of Chicago logo (image via Wikipedia)

I recently participated in a career education and networking event for at the University of Chicago, where I attended graduate school. Each year, the U of C asks alumni working in various fields to come back and talk to second- and third-year college students about what they do and about what a career path in their respective field might look like. The day consists of various industry panel discussions followed by a less formal lunch with tables organized around industries.

Publishing and journalism were represented on the same panel discussion but then separated into different tables at lunch for some reason. The U of C did a fairly good job of representing different areas of the (traditional) publishing industry—with alumni from consumer magazines, higher education, trade publishing, and (me) professional publishing.

Student perceptions of the publishing industry, as evidenced from which majors attended the panel discussion and joined the publishing table for lunch, were telling.

I arrived at lunch a few minutes early and so was the first to sit down. Two students arrived shortly thereafter. I asked them what they were studying and both answered that they were physics majors. An interesting conversation began and was moving right along until I asked them what facets of publishing they were interested in, which is when they both realized they were at the wrong table.

After the physicists decamped, the table was soon occupied by a new wave of students, all of whom were English majors.

As an English major myself, I understand what attracts English majors to the field. English majors tend to love literature and, more generally, language, and so what better industry to work in than publishing? English majors, however, tend to gravitate, logically enough, towards editing at trade publishers and consumer magazines—and want to work for houses like FSG, Little Brown, Penguin, Random House, Harper Collins (Harper Collins’ executive editor for science fiction and fantasy is a U of C alumna and was at the lunch table), or Condé Nast.

These are great houses, wonderful jobs, and fine aspirations. But they also represent a tiny fraction of the positions in the publishing industry—and an even smaller fraction if one thinks of “publishing” more broadly, extending to old media, new media, and other purveyors of (mostly online) information (e.g. Bloomburg, LexisNexis, the Thomson half of Thomson Reuters, etc.). And while this broader information industry, in which publishing (including online publishing) remains a core activity, will always have need of talented editors, there are other roles in the industry that are equally important—and more vital than ever to the industry’s future.

Publishing and media companies have a strong need for both content experts and technology experts. Scientific publishers need science majors. Medical publishers need doctors and life science majors. Higher education publishers need people with subject matter expertise in the subjects for which they produce textbooks for (math, economics, anthropology, geology, psychology, etc.). And all of these companies need technology experts, business development experts, and marketing experts, among many other roles.

Unfortunately, the publishing industry has not done a good job of marketing itself to college students. It’s still perceived as an industry for English majors which consists entirely of trade book publishing and consumer magazines. As a result, many talented students go into other industries without even giving a thought to a career in publishing. Those who do eventually find their way into the industry do so by accident not by design.

I was looking for career resources from the Association of American Publishers in preparation for the U of C event and was heartened to see the following statement on their career site:

“Whoever you are, whatever your background, and whatever your interests, publishing has a place for you! Publishing is about business, design, editorial, marketing, sales, and technology.”

The AAP gets it exactly right. Well, except for one little thing. As the AAP’s career site is called “Book Jobs,” they all but guarantee that no one outside the English department will ever see it. We need to move beyond the book—beyond the containers developed in the age of print technology—when communicating about our industry. It’s not about the book. It’s about information.

Mediabistro seems to understand this. While still weighted towards trade books and consumer magazines, the site (as evidenced by both its name and its content) has embraced new media and other assorted information industry careers. I hope that major industry associations do the same with both their Web presence and with active outreach on college campuses.

The failure to recruit the range of expertise our industry needs is not limited to the US.  Skillset, an industry body in the UK for creative media, released a report last year (covered by both the Guardian and Bookseller.com) identifying a “critical” digital skills gap in the UK publishing industry. In a commentary on the Skillset report, industry consultant Brambletrye Publishing put it well, writing:

“Over the past few years, I’ve often commented on the limited extent of the expertise in digital technologies in some major publishing houses, who tend to outsource almost everything. Outsourcing is no bad thing; it’s what publishers do, and it works well. But, in the digital domain, if done to excess it can feel as though the publisher abdicates responsibility for their digital business, placing in the hands of a third party technology company, thereby letting the technology drive the business, rather than the other way round.”

We are in the midst of the biggest shift in communication since the invention of the printing press—and arguably since the invention of writing itself. The Web, mobile technologies, social media, and semantic technologies are remaking the publishing and information industries. In order to attract the talent we need for the 21st century, it is critical to do a better job of communicating the career possibilities in our industry to college students. Yes, we want the best and brightest from the English department, but we also need engineers, scientists, and MBAs. Now that Wall Street’s brain drain has somewhat abated, perhaps we can redirect some of those graduates to Midtown, Philadelphia, and DC where their skills and talents can be used laying the foundation for the communication epoch that has just begun.

A picture of an barometer pointing to "change"

Photo from iStockphoto.

Looking back on 2009, there was one particular note that seemed to sound repeatedly, resonating through the professional discourse at conferences and in posts throughout the blogosphere: the likelihood of disruptive change afoot in the scientific publishing industry.

Here in the digital pages of the Scholarly Kitchen, for example, we covered John Wilbanks’ presentation at SSP IN and Michael Nielsen’s talk at the 2009 STM Conference. They were both thoughtful presentations and I agree with many of the points raised by both speakers. I think Wilbanks is right when he says that thinking of information in terms of specific containers (e.g. books, journals, etc.) presents an opening to organizations in adjacent spaces who are able to innovate without the constraints of existing formats. I also agree with Nielsen’s point that acquiring expertise in information technology (and especially semantic technology)—as opposed to production technology—is of critical importance to scientific publishers and that those publishers who do not acquire such expertise will fall increasing behind those organizations that do.

It has occurred to me, however, that I would likely have agreed with arguments that scientific publishing was about to be disrupted a decade ago—or even earlier.  That we are speculating on the possibility of the disruption (here were are talking of “disruption” in the sense described by Clay Christensen in his seminal book The Innovator’s Dilemma) of scientific publishing in 2010 is nothing short of remarkable.

Lest we forget (and this is an easy thing to do from the vantage of the second the decade of the 21st century), the World Wide Web was not built for the dissemination of pornography, the sale of trade books, the illegal sharing of music files, dating, trading stocks, reading the news, telecommunications, or tracking down your high school girlfriend or boyfriend. As it turns out, the Web is particularly good for all these activities, but these were not its intended uses.

When Tim Berners-Lee created the Web in 1991, it was with the aim of better facilitating scientific communication and the dissemination of scientific research. Put another way, the Web was designed to disrupt scientific publishing. It was not designed to disrupt bookstores, telecommunications, matchmaking services, newspapers, pornography, stock trading, music distribution, or a great many other industries.

And yet it has.

It is breathtaking to look back over the events of the last 18 years since the birth of the Web. It has grown from an unformed infant, to a promising adolescent, to a sometimes-unruly teenager. In that time we have witnessed vast swaths of the global economy reconfigured as new industries emerged and old industries were upended. New modes of communication have transformed the workplace—and the home lives—of hundreds of millions of people. From the vantage of 1991, it would have been impossible to predict all that has happened in the last 18 years. No one would have believed that much could change that quickly.

And yet it has.

The one thing that one could have reasonably predicted in 1991, however, was that scientific communication—and the publishing industry that supports the dissemination of scientific research—would radically change over the next couple decades.

And yet it has not.

To be sure, many things have changed. Nearly all scientific journals (and an increasing number of books) are now available online. Reference lists are interconnected via digital object identifiers (DOIs). Vast databases such as Genbank and SciFinder have aggregated and parsed the structures of millions of biological and chemical sequences and structures. Published research is more accessible than ever via search tools such as Google Scholar, PubMed, and Scopus. New business models, such as open access and site licensing, have emerged. And new types of communication vehicles have emerged such as the preprint server ArXiv, video journals such as JoVE and the Video Journal of Orthopaedics, and online networks such as Nature Network, Mendeley, and (most recently) UniPHY—to name just a few innovations. To be sure, scientific publishers have not ignored the Web. They have innovated. They have experimented. They have adapted. But it has been incremental change—not the disruptive change one would have predicted 18 years ago.

Looking back at the publishing landscape in 1991, it does not look dramatically different from today, at least in terms of the major publishers. The industry has been relatively stable. And one would be hard pressed to characterize the number of mergers and acquisitions that have occurred as particularly numerous relative to other industries. Moreover, these mergers and acquisitions are more likely to be explained by the rise of private equity and the availability of cheap capital than by technological innovations related to publishing.

The question then becomes, not whether scientific publishing will be disrupted, but rather why hasn’t it been disrupted already?

In examining the reason for this surprising industry stability, I think it is useful to start by looking closely at the functions that journals—still the primary vehicles for the formal communication of research—serve in the scientific community. Why were journals invented in the first place? What accounts for their remarkable longevity? What problems do they solve and how might those same problems be solved more effectively using new technologies?

Initially, journals were developed to solve two problems: Dissemination and registration.

Dissemination. Scientific journals were first and foremost the solution to the logistical problem of disseminating the descriptions and findings of scientific inquiry. Prior to 1665, when both the Journal des sçavans and the Philosophical Transactions were first published, scientists communicated largely by passing letters between each other. By 1665, however, there were too many scientists (or, more accurately, there were too many educated gentlemen with an interest, and in some cases even an expertise, in “natural philosophy”) for this method to be practical. The solution was to ask all such scientists to mail their letters to a single person (such as, in the case of the Philosophical Transactions, Henry Oldenburg) who would then typeset, print, and bind the letters into a new thing called a journal, mailing out copies to all the other (subscribing) scientists at once.

While the journal was a brilliant solution to the dissemination problems of the 17th century, I think it is safe to say that dissemination is no longer a problem that requires journals. The Internet and the World Wide Web allow anyone with access (including, increasingly, mobile access) to the Web to view any page designated for public display (we will leave aside the issue of pay walls in this discussion). If dissemination were the only function served by journals, journals would have long since vanished in favor of blogs, pre-print servers (e.g. ArXiv), or other document aggregations systems (e.g. Scribd).

Registration. Registration of discovery—that it to say, publicly claiming credit for a discovery—was, like dissemination, an early function of journal publishing. Ironically, the Philosophical Transactions was launched just in time to avert the most notorious scientific dispute in history—and failed to do so. The Calculus Wars were largely a result of Newton, who developed his calculus by 1666, failing to avail himself of Oldenburg’s new publication vehicle. By the time the wars ended in 1723, Newton and Leibniz can be credited with doing more to promote the need for registration than any other individuals before or since. Oldenburg could not have scripted a better marketing campaign for his invention.

As enduring as journals have been as a mechanism for registration of discovery, they are no longer needed for this purpose. A preprint server that records the time and date of manuscript submission can provide a mechanism for registration that is just as effective as journal publication. Moreover, by registering a DOI for all manuscripts an additional record is created that can further validate the date of submission and discourage the possibility of tampering.

While journals are no longer needed for the initial problems they set out to solve (dissemination and registration), there are 3 additional functions that journals serve that have developed over time. These later functions—comprising validation (or peer review), filtration, and designation—are more difficult to replicate through other means.

Validation. Peer review, at least in the sense most journals practice it today, was not a common function of early scientific journals. While journal editors reviewed submitted works, the practice of sending manuscripts to experts outside of the journal’s editorial offices for review was not routine until the last half of the 20th century. Despite the relatively late provenance of peer review, it has become a core function of today’s journal publishing system—indeed some would argue its entire raison d’etre.

Schemes have been proposed over the years for decoupling peer review from journal publishing, Harold Varmus’ “E-Biomed” being perhaps the most well-known example. There have additionally been several experiments in post-publication peer review—whereby review occurs after publication—though in such cases, journal publication is still attached to peer review, simply at a different point in the publication process. To date, no one has succeeded in developing a literature peer-review system independent of journal publication. One could imagine a simple online dissemination system, like ArXiv, coupled with peer review. And indeed one could make the case that this is precisely what PLoS One is, though PLoS considers PLoS One to be a journal. It is perhaps not an important distinction once one factors out printed issues, which I don’t think anyone would argue are central to the definition of a journal today.

Filtration. In 1665 it was fairly easy to keep up with one’s scientific reading—it required only 2 subscriptions. Over the last few centuries, however, the task has become somewhat more complicated. In 2009 the number of peer-reviewed scientific  journals is likely over 10 thousand with a total annual output exceeding 1 million papers (both Michael Mabe and Carol Tenopir have estimated the number of peer-reviewed scholarly journals between 22,000 and 25,000, with STM titles being a subset of this total). Keeping up with papers in one’s discipline, never mind for the whole of science, is a challenge. Journals provide important mechanisms for filtering this vast sea of information.

First, with the exception of a few multi-disciplinary publications like Nature, Science, and PNAS, the vast majority of journals specialize in a particular discipline (microbiology, neuroscience, pediatrics, etc.). New journals tend to develop when there is a branching of a discipline and enough research is being done to justify an even more specialized publication. In this way, journals tend to support a particular community of researchers and help them keep track of what is being published in their field or, of equal importance, in adjacent fields.

Second, the reputations of journals are used as an indicator of the importance to a field of the work published therein. Some specialties hold dozens of journals—too many for anyone to possibly read. Over time, however, each field develops a hierarchy of titles. The impact factor is often used as a method for establishing this hierarchy, though other less quantitative criteria also come into play. This hierarchy allows a researcher to keep track of the journals in her subspecialty, the top few journals in her field, and a very few generalist publications, thereby reasonably keeping up with the research that is relevant to her work. Recommendations from colleagues, conferences, science news, and topic-specific searches using tools such as Google Scholar or PubMed, might fill in the rest of a researcher’s reading list.

Still, filtration via journal leaves a lot of reading on behalf of scientists. This has prompted a number of developments over the years, from informal journal clubs to review journals to publications like Journal Watch that summarize key articles from various specialties. Most recently, Faculty of 1000 has attempted to provide an online article rating service to help readers with the growing information overload. These are all welcome developments and provide scientists with additional filtration tools. However, they themselves also rely on the filtration provided by journals.

Journal clubs, Journal Watch, and Faculty of 1000 all rely on editors (formally or informally defined) to scan a discipline that is defined by a set of journals. Moreover, each tool tends to weight its selection towards the top of the journal hierarchy for a given discipline. None of these tools therefore replace the filtration function of journals—they simply act as a finer screen. While there is the possibility that recent semantic technologies will be able to provide increasingly sophisticated filtering capabilities, these technologies are largely predicated on journal publishers providing semantic context to the content they publish. In other words, as more sophisticated filtering systems are developed—they tend to augment, not disrupt, the existing journal publication system.

Designation. The last function served by scientific journals, and perhaps the hardest to replicate through other means, is that of designation. By this I mean that many academic institutions (and other research organizations) rely, to a not insignificant degree, on a scientists’ publication record in career advancement decisions. Moreover, a scientists’ publication record factors into award decisions by research funding organizations. Career advancement and funding prospects are directly related to the prestige of the journals in which a scientist publishes. As such a large portion of the edifice of scientific advancement is built upon publication records, an alternative would need to be developed and firmly installed before dismantling the current structure. At this point, there are no viable alternatives—or even credible experiments—in development.

There are some experiments that seek to challenge the primacy of the impact factor with the aim of shifting emphasis to article-centric (as opposed to journal-centric) metrics. Were such metrics to become widely accepted, journals would, over time, cease to carry as much weight in advancement and funding decisions. Weighting would shift to criteria associated with an article itself, independent of publication venue. Any such transition, however, would likely be measured not in years but in decades.

The original problems that journals set out to solve—dissemination and registration—can indeed be handled more efficiently with current technology. However, journals have, since the time of Oldenburg, developed additional functions that support the scientific community—namely validation, filtration, and designation. It is these later functions that are not so easily replaced. And it is by closely looking at these functions that an explanation emerges to explain why scientific publishing has not been disrupted by new technology as yet: these are not technology-driven functions.

Peer review is not going to be substantively disrupted by new technology (indeed, nearly every STM publisher employs an online submission and peer-review system already). Filtration may be improved by technology, but such improvements are likely to take the form of augmentative, not disruptive, developments. Designation is firmly rooted in the culture of science and is also not prone to technology-driven disruption. Article-level metrics would first have to become widely adopted, standardized, and accepted, before any such transition could be contemplated—and even then, given the amount of time that would be required to transition to a new system, any change would likely be incremental rather than disruptive.

Given these 3 deeply entrenched cultural functions, I do not think that scientific publishing will be disrupted anytime in the foreseeable future. That being said, I do think that new technologies are opening the door for entirely new products and services built on top of—and adjacent to—the existing scientific publishing system:

  • Semantic technologies are powering new professional applications (e.g. ChemSpider) that more efficiently deliver information to scientists. They are also beginning to power more effective search tools (such as Wolfram Alpha) meaning researchers will spend less time looking for the information they need.
  • Mobile technologies are enabling the ability to access information anywhere. Combined with GPS systems and cameras, Web enabled mobile devices have the potential to transform our interaction with the world. As I have described recently in the Scholarly Kitchen, layering data on real-world objects is an enormous opportunity for scientists and the disseminators of scientific information. The merger of the Web and the physical world could very well turn out to be the next decade’s most significant contribution to scientific communication.
  • Open data standards being developed now will allow for greater interoperability between data sets, leading to new data-driven scientific tools and applications. Moreoever, open data standards will lead to the ability to ask entirely new questions. As Tim Berners-Lee’s pointed out in his impassioned talk at TED last year, search engines with popularity-weighted algorithms (e.g. Google, Bing) are most helpful when one is asking a question that many other people have already asked. Interoperable, linked data will allow for the interrogation of scientific information in entirely new ways.

These new technologies, along with others not even yet imagined, will undoubtedly transform the landscape of scientific communication in the decade to come. But I think the core publishing system that undergirds so much of the culture of science will remain largely intact. That being said, these new technologies—and the products and services derived from them—may shift the locus of economic value in scientific publishing.

Scientific journals provide a relatively healthy revenue stream to a number of commercial and not-for-profit organizations. While some may question the prices charged by some publishers, Don King and Carol Tenopir have shown that the cost of journals is small relative to the cost, as measured in the time of researchers, of reading and otherwise searching for information (to say nothing of the time spent conducting research and writing papers). Which is to say that the value to an institution of workflow applications powered by semantic and mobile technologies and interoperable linked data sets may exceed that of scientific journals. If such applications can save researchers (and other professionals that require access to scientific information) significant amounts of time, their institutions will be willing to pay for that time savings and its concatenate increase in productivity.

New products and services that support scientists through the more effective delivery of information may compete for finite institutional funds. And if institutions designate more funds over time to these new products and services, there may be profound consequences for scientific publishers. While it will not likely result in a market disruption as scientific journals will remain necessary, it will nonetheless create a downward pressure on journal (and book/ebook) pricing. This could, in turn, lead to a future where traditional knowledge products, while still necessary, provide much smaller revenue streams to their publishers. And potentially a future in which the communication products with the highest margins are not created by publishers but rather by new market entrants with expertise in emerging technologies.

The next decade is likely to bring more change to scientific publishing than the decade that just ended. However, it will likely continue to be incremental change that builds on the existing infrastructure rather than destroying it. It will be change that puts pressure on publishers to become even more innovative in the face of declining margins on traditional knowledge products. It will be change that requires new expertise and new approaches to both customers and business models. Despite these challenges, it will be change that improves science, improves publishing, and improves the world we live in.

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A vintage scratch n' sniff sticker

A vintage scratch n' sniff sticker

Gentle reader, who among us does not fondly recall those halcyon days of childhood spent with your nose held close to the paper, nostrils flaring, attempting to capture every whiff of the chemically induced aroma produced by dragging your fingernails across the surface of a magical scratch n’ sniff sticker? Memories of those artificial smells (“Berry Good” anyone?) are stored permanently in my gray matter (adjacent, no doubt, to the memories of scented markers and the effervescent delights of Shasta) just waiting to be released by a madeleine scented scratch n’ sniff.

That was augmented reality on a sticker in the late 1970s (at least it was the legal form of augmented reality on a sticker). After a long hiatus, augmented reality stickers are back—only this time they have no memorable scents or cartoon characters. But what they do have is equally delectable and never goes out of style: data.

Google's Favorite Places with QR Code

Google's Favorite Places with QR Code sticker

The New York Times reported earlier this week that Google is shipping out stickers with QR Codes (sophisticated bar codes that are easily recognized by cameras) that can be affixed to physical objects (e.g. storefront windows). A cell phone with a camera, a Web browser, and the right software can then read the sticker and link, via the mobile Web,  to a new “places page” in Google Maps which aggregates information about that location (e.g. reviews, contact information, maps, coupons, the Web site associated with that object). Google is promoting this new feature by highlighting 100,000 “Favorite Places.” These are businesses or other locations that Google has determined (no doubt via some mysterious Googley algorithm) are of particular interest. Over the next few weeks they will be sending out stickers with QR Codes to these locations (I was happy to see my favorite Chicago restaurant made the list!).

The technology is not new—it has been widely used in Japan for some time and, as the Times reports, most cell phones in that country ship with QR Code-reading software pre-installed. However, it has not been widely used in the US for a variety of reasons.

The idea of connecting physical objects to online data about those objects is a very good one with a myriad of applications. It should be noted, however, that the technology already exists to accomplish much the same thing without the need for stickers.

Current generation smart phones, including the iPhone 3Gs and Motorola’s Droid, contain all the technology necessary to connect the Web and the physical world—minus the stickers. These key ingredients are:

  1. A camera
  2. A GPS system
  3. A compass
  4. A mobile data connection to the Web
  5. A display and a mobile Web browser

Any mobile device with these five technologies—and the right software—can retrieve information about the physical world just by pointing at a nearby object. The GPS system knows where you are, the compass knows what direction you are facing, and the camera knows what you are aiming at. The mobile data connection can then retrieve information based on these coordinates and display it on your device—no stickers required.

The iPhone application Layar is already doing exactly this (albeit with an emphasis on social interactions). While the business applications (advertising, promotions, etc.) are numerous, what is perhaps less obvious—but far more interesting in my humble opinion—are the potential for scientific and scholarly applications.

A researcher in the field could, for example, point her mobile device at a rock formation, an archeological dig, an ancient tree, or any other natural or man-made object. The device could then retrieve all data gathered about that object or on that site. The researcher could then make additional observations or recordings and upload them to the Web from the field in such a way that they are linked to the record for that location. Moreover, all object- or location-specific data already collected and published in scientific journals and books can be extracted and linked to the relevant coordinates. Instead of performing a complex literature search, imagine simply pointing your mobile device at an object and retrieving all data ever collected about that object.

There are some advantages to using Google’s sticker approach, however. At least until standards emerge, geo-tagged data would need to be indexed by a universal application (or, ideally, an indexing platform with an developer API)—think Layar for science (a similar problem exists with regard to leaving comments on the Web—your Facebook comments don’t show up on My Space and vice versa). This platform would effectively serve as a  “map” that connects data to geographical coordinates. Google’s stickers avoid this problem as they simply point to a URL on the Web (which leads me to wonder whether it would be faster to simply type the name of the location into the Google Maps app on my phone…). You do need a QR Code reader (Google lists a number of them here), however, to translate the code to a URL—as well as a device with a camera, a mobile Web connection, and a Web browser.

The sticker system also can provide some level of control over the data associated with an object. The sticker points to a specific collection of data. A store owner, for example, will naturally prefer to control what information is associated with his or her business location (and if the store owner doesn’t like Google’s data collection, she can create her own QR Code sticker, using a code generator such as Kaywa, that points directly to a different URL). There are advantages to the end user as well. Imagine that, next to a painting in a museum there was a sticker with a QR Code. Upon pointing your cell phone at it, a description of the painting, complete with an audio recording, appeared on your phone—in every major language.  The user, in this case, is brought directly to the relevant information—something that would be very difficult without such a specific pointer. Using the stickerless approach, one would find all the information various others have tagged at that location—which might include useful information but also might include a lot of information outside of the concise description you are looking for. While the museum curator could participate by posting the same URL as that which would be accessed via the sticker, it would take an extra step or two to get there.

Still, there are many instances where a sticker is not practical. There are historic and natural objects on which placing a sticker would be inappropriate, impractical, or offensive. It would not be practical to place a sticker on a tree on which someone has taken a core ring sample, a rock formation, or a historic artifact. In these instances, a stickerless approach to augmented reality is preferable.

Additionally, the two approaches are not mutually exclusive. A restaurant owner could use a Google QR Code sticker to direct patrons to that restaurant’s places page (or a non-Google QR sticker to direct patrons to the restaurant’s Web site). At the same time, patrons can use the stickerless approach to leave reviews (much like you can now use SideWiki to leave comments on any Web site), pictures, or other notes.

The logical question follows: when will Google announce a scented QR Code sticker? Google Grape perhaps?

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Linus with the Cybook OPUS ebook reader
Image by Eirik Newth via Flickr

Given all the attention from mainstream media and the blogosphere, one would think that the publishing world revolved around trade books and that ebook readers, such as Amazon’s Kindle, are as ubiquitous as teenage girls at the latest “Twilight” movie. As the attendees at the recent SSP Digital Opportunities and Challenges Seminar learned, however, the trade book industry’s foray into the ebook market trails the professional and scholarly publishing (PSP) ebook market by a wide margin—and there is no evidence that will change in the foreseeable future.

Al Greco, Professor of Marketing at Fordham University’s Graduate School of Business Administration, presented data he has complied on the ebook market in the US to seminar attendees.  These data are drawn from a variety of sources, including the US Department of Commerce, the US Department of Education, the Bureau of Labor Statistics, the US Department of Treasury, the Federal Reserve Bank, the Congressional Budget Office, and the National Bureau of Economic Research. Professor Greco’s data are must-read information for anyone interested in the ebook market, and are the only data I have seen that breaks out the US market by industry segment.

According to Greco, book publishing (print and electronic) in the US is a $35 billion dollar industry. This year, he forecasts that ebooks will account for 5% of that revenue, or $1.76 billion. Of that $1.76 billion, trade books account for 8.6%, or $151 million; K-12 accounts for 8.1% ($143 million); higher education accounts for 6.9% ($122 million); and university presses account for 0.4% ($7.7 million). Professional and scholarly publishing titles represent 75.9% of the US ebook market, or $1.33 billion.

In other words, professional and scholarly ebooks account for more than three times the rest of the US ebook market combined.

With the caveat that predictions are very difficult in today’s economic climate, with forecasts becoming increasing unreliable the further out they go, Greco provided forecasts for the ebook market through 2013. Despite this caveat, these forecasts are worth noting as he uses different drivers for each market segment. In other words, his financial model does not simply apply the same assumptions to the entire market, but considers the different factors that affect each industry segment. Some of the drivers Greco cited include:

  • The overall steady growth in economic resources in corporate and university sectors in the last 20 years to “buy/rent” scientific, technical, and medical (STM) as well as legal, tax, and regulatory (LTR) information.
  • The historical emphasis on “publish or perish” in universities and the concomitant need to publish more research in peer reviewed publications.
  • The demand for Internet-based information services.
  • The “branding” of professional and scholarly publishers and publications as the “coin of the realm” in professional and scholarly publishing.
  • Increases in the number of professionals who need digital access to STM-LTR content, including lawyers, hedge fund managers, private equity firms, investment bankers, and government employees.
  • The emergence of “inexpensive” computers (including desktops, laptops, and netbooks).
  • Growth in the number of faculty members and graduate students who want and need STM-LTR content.

Over the next four years, Greco predicts these drivers, among others, will result in the US market for professional and scholarly ebooks growing by 94% to $2.60 billion. During the same period, he forecasts that the trade book sector will undergo growth of 119% to $330 million. This would mean that scholarly and professional ebooks will continue to dominate the US market, accounting for 74.7% of ebook revenue through 2013. Even with growth of over 100%, trade books are only forecast to grow to 9.5% of total US ebook revenue.

Of course, as Niels Bohr said, “prediction is very difficult, especially about the future.” But even if Greco’s forecasts for the trade sector are dramatically short and trade ebook revenues grow by as much as 200% through 2013, trade books will still account for less than 20% of the ebook market.

Which makes me wonder why the media is so fixated on the trade sector of the ebook market.

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Michael Nielsen (Photo by Michael Clarke)

Michael Nielsen (Photo by Michael Clarke)

Instead of attending a meeting with a bunch of gadget geeks blathering ad nauseum about ebook readers, I decided to see what some of the folks who invented electronic publishing, and have been doing it successfully for decades on numerous platforms, had to say about the future of the industry at the annual STM Frankfurt Conference (where there was also blather about ebook readers, but only just a bit).

This year’s conference began with a provocative keynote talk by Michael Nielsen entitled “Is Scientific Publishing About to Be Disrupted?” The talk was based on, and closely followed, his blog post of the same title. As this post has already been covered in the Scholarly Kitchen, I will only highlight a few points from the talk here.

Nielsen provided two reasons as to why he thinks the scientific publishing industry is on the verge of disruption:

  1. A flourishing ecosystem of startups. Examples include PLoS, JoVE, SciVee, Mendeley, and ChemSpider to name just a few startups focused on science communication. Additionally, Nielsen pointed to tools not explicitly designed for scientists that have nonetheless been embraced by many of them. These include WordPress, Delicious, MediaWiki, and FriendFeed. Nielsen estimates that 80% of startups will fail but that the 20% that survive will develop innovative, non-traditional cost structures and skill-sets that will challenge traditional publishing enterprises.
  2. The changing nature of information. Nielsen posited that the locus of value in the publishing enterprise has moved from production-focused to technology-focused activities and that publishers, by and large, do not have technology expertise.

The first of these two reasons was questioned by Michael Keller of Stanford University who asked why early, technology-driven start-ups, such as ArXiv and PLoS, have failed to have a disruptive impact on science publishing. Nielsen responded that, in the case of ArXiv, there is an insulating layer, in the form of libraries, between physicists and journal publishers. Nielsen speculated that if physics departments had to pay publishers directly from department budgets that they would opt to cancel journal subscriptions in favor of ArXiv or other yet-to-be-developed pre-print platforms. Keller was not entirely convinced by this hypothesis (nor were many other conference attendees—though, as one attendee pointed out, with not a little tongue in cheek, that this could be due to an “organizational immune response” Nielsen mentioned in his talk and in his blog post).

In regard to the second point, I agree with Nielsen that online technology will provide increasing levels of value in science publishing in the future. However, publishers are—and always have been—a cross between content and technology companies. And while the technologies that publishers have long specialized in are fast becoming obsolete, STM publishers can retool for the online world while still retaining a deep expertise in their highly specialized content areas. The question is whether they can do it fast enough.

James Mouw, Assistant Director for Technical and Electronic Services at the University of Chicago, provided an update on ebook use at that university. Mouw began by noting that Chicago’s spending on print books has remained relatively stable and that the university is, in fact, building another library to house its growing dead tree collection (the design is quite innovative, and this alumnus can’t wait to visit the new facility). He did, however, indicate that STM spending dipped slightly in 2009 (the first drop during Mouw’s tenure), due largely to cancellation of print resources for which the university held electronic versions of the same content.

In looking closely at the use of one set of books—a series of monographs published by Oxford University Press—for which Chicago has acquired both print and electronic editions, Mouw noted that online titles were used, on average, 34 times more frequently than print titles. This stunning statistic might lead one to wonder why Chicago is bothering with building a new library to house print books at all. Mouw noted that the primary obstacle to increased ebook acquisitions is publishers, who have made it more difficult to purchase ebooks than their print counterparts. Ebooks are not always available from the same outlets as print, are not always released at the same time, and often have complex packaging models. Though as Ian Rowlands of the University College of London T. Scott Plutchak of the University of Alabama at Birmingham later noted (and as I have written about previously), we are still in the incunabula phase of electronic publishing. Incunabula are books printed in the 15th century before print publishing practices were well established. We are currently in a similar nascent period with electronic publishing and things such as ebook purchasing mechanisms continue to evolve.

Mouw briefly touched on one such evolving mechanism: patron-assisted purchasing. Patron-assisted purchasing puts acquisition decisions more directly in the hands of library patrons, such as university students and faculty. Rather than librarians making purchasing decisions on an annual basis, electronic resources would be purchased on the fly when a patron first seeks to download the material. In other words, a patron might locate an ebook on a topic that interests them. On clicking to access the ebook, the patron would trigger a purchase of that title. The patron would be unaware of this—from her perspective she simply downloaded an ebook. Obviously, this would only work with publishers or aggregators who support such purchases and have established customer relationships with libraries. This sort of just-in-time delivery of ebooks is a very interesting development with some far-reaching implications for publishers.

Amazon’s David Naggar provided some background on the new Kindle International Edition, which will be released next Monday. This new Kindle opens up ebook sales via Kindle to customers in 100 countries. This is very good news for publishers with Kindle editions as it has the potential to greatly expand sales. It is also good news for Kindle users (sadly not for existing Kindle owners, however) as it will facilitate downloading of new content whilst traveling. I imagine this will be especially useful for things like newspapers (you can wake up to a copy of your local paper wherever one happens to be in the world) and travel guides.

Naggar also noted that Amazon is conducting a number of pilot studies with students and seeks to further improve the Kindle DX (an international edition of the DX has oddly not yet been announced) for use with educational and scholarly content, such as textbooks and journals.

Unfortunately, Naggar was both disappointing and unconvincing in his response to a question about Amazon’s plans to continue using Kindle’s proprietary format. He was disappointing in that he indicated that Amazon has no plans at present to move towards an open standard such as EPUB. He was unconvincing as he indicated the reason for this is so that Amazon can better support synchronization across multiple devices. Naggar stated that Kindle’s proprietary format has allowed Amazon to provide bookmarking and other content synchronization across Kindles, PCs, and iPhones (via Stanza). While this is useful, I find it hard to believe that the same level of synchronization would not be possible using the EPUB format. In fact, EPUB seems better suited to synchronization as one could synchronize content across a wider array of devices.

David Worlock and Derk Haank (Photo by Michael Clarke)

David Worlock and Derk Haank (Photo by Michael Clarke)

Some interesting observations on innovation came from Derk Haank, CEO of Springer Science + Business Media, who was interviewed by Outsell’s David Worlock. Haank observed that, in his experience (which includes a stint as CEO of Elsevier), the biggest impediments to innovation are the entrenched interests of senior managers and their need to defend their internal interests (on this point I could not agree more). One method Springer employs to remove this type of obstacle is to lower the threshold for project approvals. Haank noted that if the threshold for approval is very high, managers have much more invested, politically speaking, in a project’s success. This leads to projects being supported long after they should be shuttered or transitioned to new initiatives.

This strikes me as a good policy and one that publishers should keep at top of mind as they experiment and retool for the future, emerging from our incunabula period into a natively digital industry.

Door_Small

Photo from iStockphoto.

With all the buzz around the invitation-only beta release of Google Wave last week, you might be excused for not noticing the much quieter and, in the humble opinion of this writer, far more significant launch of a little tool Google calls Sidewiki.

What is Sidewiki you might ask? It sounds rather diminutive. A little side project perhaps having to do with Wikipedia? Or maybe it is an allusion to the movie “Sideways“—a wiki for wine? (Note to John Shaw: Please build one of those). Or perhaps it has something to do with Google’s Wikipedia-esque Knol platform that you vaguely remember launching and suspect may still be lurking out there somewhere?

Um . . . no.

Sidewiki is a browser plug-in that lets users leave comments on any page on the Web. Those comments will then be visible to any other user with the plug-in.

Let me put this a different way: Google just kicked in your door.

If your publication doesn’t enable readers to comment on your online journal articles, book chapters, newsletters, or home page, it does now. Perhaps your organization is still thinking through the best way to experiment with commenting. Perhaps your organization, thoughtfully, wants to ensure that authors and/or editors have a chance to respond to comments. Maybe you are weighing the pros and cons of commenting on your publication site versus encouraging comments on Twitter or Facebook or a subject-specific site like Sermo or ResearchGate. Maybe your organization is still thinking through its overall social media strategy and working out how user comments will fit into the larger picture. Perhaps your organization is developing social media policies in advance of implementing any social media initiatives.

That’s nice.

This is a good opportunity to clear some clutter off your desk. For example, you can pick up your current social media plan, the draft social media guidelines your committee came up with over the summer, and that handy color-coded flow chart showing which editor will review which reader comments, and you can put them all in the waste-bin next to your feet. And while you’re down there, you might want to put on your running shoes as the social media train has left the station. If your organization isn’t fully on board, start running.

Readers can now comment on any page on your Web site, and you have absolutely no control over it. Whatever your policy is regarding appropriate versus inappropriate comments is irrelevant. Whatever process you have developed that provides authors an opportunity to respond or editors an opportunity to moderate is irrelevant. Whatever internal discussions you’ve had regarding the pros and cons of allowing reader comments are irrelevant. Your readers are now in control of the conversation about your organization and your publications. Your readers are now in control of the conversation on your Web site.

Well, you might say, doesn’t everyone have to install a plug-in for this to work? That sounds complicated. It probably won’t catch on.

It will be standard in Chrome.

Sidewiki has been integrated with Gmail and Google Profiles. It also plugs into the Facebook and Twitter APIs. Post a comment to Sidewiki and you are presented with a number of options for making others aware—you can send a link to your comment via e-mail or post your comment to your Google, Facebook, or Twitter profiles. People subscribed to your feeds from any of these sites don’t need a plug-in to read your comment. The comment includes a link to the page the post references. For example, I used Sidewiki to post a comment about my own home page. That comment now appears under a new “Sidewiki” tab on my Google Profile.

But even if Sidewiki never catches on, let’s not forget about Facebook and Twitter and similar products those companies may develop. And all the developers and aggregators that plug into their APIs. Sidewiki is but the first glimpse of a social media layer that is about to be built on top of your content. And commenting is, quite frankly, not the troubling part. The troubling part comes when you realize that there will eventually have to be a business model to support this new layer and it will likely involve advertising. Advertising adjacent to your content. Advertising adjacent to your content that you have no control over and that you will likely receive little-to-no revenue from. Just speculating here, but it seems like a likely scenario.

So what, you might ask, is a publisher to do about this? Here are a few suggestions:

  1. Monitor. Appoint someone to monitor comments. The conversation about your brand is now taking place both on and off your site. It is now on your site via Sidewiki and off your site via Twitter, and Facebook. Depending on what you publish, it may also be on Sermo, ResearchGate, or Nature Network. It is definitely on various blogs. Know where the conversation is taking place so you can stay involved.
  2. Participate. You can’t control the conversation but you can participate. Respond to comments in Sidewiki when it is appropriate to do so. Comment on blog posts about your brand. Join the conversation on Twitter. Attendees of SSP IN will note that in the above video John Maeda has posted the first Sidewiki comment on RISD’s home page.
  3. Develop. You might consider developing your own commenting system if you have not done so already. This will signal to readers that you encourage comments and value their opinion, which may result in more thoughtful commenting. This is a short term strategy, however, as the advantage of Sidewiki is that comments can be aggregated and streamed to user profiles on various sites. Readers may eventually prefer to keep their comments with systems that feed into their profiles, and hence out to their connections, as opposed to systems that do not. Of course, your organization might then develop its own software that will take advantage of new commenting systems by aggregating and streaming user comments for your own purposes.
  4. Adapt. Don’t think of this as extra, tedious work. This is an opportunity to hear directly from your readers and customers about what they are thinking about your organization and your publications. You used to have a pay a lot of money to sit in the dark behind a two-way mirror while eating Chinese takeout for that.
  5. Imbibe, if all else fails. I recommend the “official” drink of the Scholarly Kitchen: the Pimms cocktail.
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AS220

AS220 (Photo by Michael Clarke)

What would SSP IN be without a field trip? Seed Media’s Joy Moore arranged an expedition to community art space AS220 where IN attendees viewed work by local artists, had lunch, and talked with Bert Crenca, AS220’s founder and artistic director.

Crenca described founding AS220 as a space for showcasing original work from (principally) Rhode Island artists and explained its extraordinary growth over the last few years. Today, AS220 includes nightly performances by artists in its performance space; exhibition galleries; an artist-in-residence program; studio spaces for local working artists; and a youth program.

It was interesting to learn how AS220 and Crenca grapple with many of the same issues as publishers. This is perhaps not surprising as AS220 showcases original intellectual property—in the form of art and music—whereas publishers also showcase original intellectual property—in the form of print and online media.

Crenca

Bert Crenca (Photo by Michael Clarke)

From its inception, AS220 has provided an unjuried space for artists. This format presents a host of challenges—including a waiting list of two years for the gallery space and 2-3 months for the performance space. The central challenge, however, is fostering creativity and innovation while maintaining a vibrant forum for work that the community values. But such challenges are offset by what AS220 believes are the advantages of letting the community—as opposed to judges—assess the work of its artists. Publishers face related challenges with professional online networks and other user-generated content platforms.

Crenca has put a great deal of thought into copyright and the remuneration of artists—a topic with which publishers are more than a little familiar. For example, AS220 will only allow artists to perform original music, works that the artist has obtained permission to perform, or works in the public domain (or available via Creative Commons licenses). They have implemented this policy in response to licensing practices that AS220 thinks are a disservice to artists. This policy has resulted in an interesting side effect: AS220 has accumulated a portfolio of original content that artists can perform or use in mixes. They are also experimenting with new ways to generate income for artists that contribute their works to the growing AS220 music archive.

Crenca also discussed the challenge of managing communities. He describes the sense of ownership that the community of artists, musicians, and patrons in Rhode Island express for AS220, noting that what they do would not be possible without engagement that this sense of ownership brings. That being said, it also creates the challenge of leading an organization with a lot of voices. This is a challenge that many scholarly publishers, who often work with communities of researchers or other discipline-specific professionals, can relate to. At the end of the day, however, Crenca believes this sense of community ownership keeps AS220 honest— focused on its mission and confident it is delivering programs that its community values.

Thane Kerner, Keith Collier, Bert Crenca, and Alex Frost at SSP IN

Thane Kerner, Keith Collier, Bert Crenca, and Alex Frost at SSP IN (Photo by Michael Clarke)

Carol Anne Meyer from CrossRef asked Crenca about how AS220 was coping with managing its current growth spurt. Crenca’s answer was surprising and was in some respects a variation on Netflix’s efforts to escape the management trap (as described previously in the Scholarly Kitchen). Netflix manages growth, and maintains a culture that fosters innovation, through a relentless focus on recruiting and retaining the right people. AS220 does something similar, though they go beyond staffing considerations to recruiting and developing the right people in their community. Crenca described AS220’s youth program, for example, as an “insurance policy” designed to make sure AS220 remains relevant and exposed to fresh ideas.

When asked how AS220 decides what new programs to launch, Crenca provided an observation that I think is applicable to any organization. His observation was that innovation is not possible without passion—and particularly the passion of a single person. While that person will likely need assistance and support from others (in the form of staff, volunteers, and financial resources), without this singular vision and motivation to make the vision a reality, new programs are far less likely to succeed.

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SSP IN

Later this month in Providence, RI, the Society for Scholarly Publishing (patrons of the Scholarly Kitchen) will be hosting a new kind of conference: SSP IN. The “IN” moniker is designed to invoke three concepts: INteraction, INspiration, and INnovation. These three concepts describe both the conference’s mission and organization:

  • INteraction. Unlike other conferences, attendees will be expected to participate in nearly every facet of the conference. With the exception of two keynote talks, IN is organized around small group discussions lead by industry leaders such as John Sack (HighWire), Thane Kerner (Silverchair), Chris Beckett (Atypon), Alex Frost (Alex Frost Consulting), and the Scholarly Kitchen’s own Howard Ratner (Nature Publishing Group) and Kent Anderson (New England Journal of Medicine). Conference participants will begin interacting in advance of the conference on the IN Wiki and will continue the conversation long after IN via both the Wiki and an SSP IN LinkedIn group (IN Squared).
  • INspiration. Inspiration is baked into IN. It might come from IN’s two keynote speakers (John Maeda, President of the Rhode Island School of Design, and John Wilbanks, VP of Creative Commons). It might come from interaction with colleagues in your group. It might come from the SSP IN field trip to art incubator AS220. It might come from a conversation in the hallway, the bar, or the restaurant with another participant—and to foster this kind of impromptu conversation, SSP has reserved the entire hotel for IN.
  • INnovation: A cross between a seminar, a symposium, and an unconference, SSP IN breaks new ground. This innovative format is designed to provide the structure needed to for a sustained conversation over the course of 2 days, while at the same time permitting the conference participants the flexibility to take the conference in unexpected directions.

This year’s IN conference will focus on the topic of disruptive change in scholarly publishing. New technologies, new business models, cultural shifts, and the recent economic climate are combining to create both challenges and opportunities for those organizations engaged in the scholarly communication enterprise. IN is designed to help publishing professionals think through the implications of the trends shaping our industry and strategies for thriving in these uncertain times.

Sound interesting?

Join us at IN. Registration is currently open. In order to maintain an INtimate setting, spaces are limited and likely to sell out.

Register today to ensure you will be IN. We’ll see you there.

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