Academics’ expectations for user experience are set not by reference to improvements relative to the past but increasingly in comparison with their experiences on consumer internet services and mobile devices. The best solution for research, teaching, and learning would be a single account for each user, controlled by that individual, and accepted portably across services and platforms.
Jeroen Bosman and Bianca Kramer, librarians at Utrecht University, talk with podcast host Stewart Wills about their 101 Innovations project.
The Internet operates on a scale unlike anything we have seen before. How must publishing adapt to this scale? This requires more than thinking of the Internet as another format. The scale of the Internet requires us to invite machines into our research and publishing activity.
Publishers and libraries do not completely understand how changing information consumption patterns, especially in the transition to mobile, should affect their product, infrastructure, and acquisitions strategies. Consider enticing or forcing your organization to engage more deeply with the mobile user experience.
The pathways into academic material are diverse and the researcher experiences (RX) are quite variable. How can a publisher best open up its content for discovery?
When we talk about impact and metrics and understanding the customer, we are actually talking about surveillance data. We should have an open debate about what this means.
The review article follows narrative conventions similar to other journal articles limiting its value in many types of discovery processes. Could the review article’s organization and analysis of the field be used to improve discovery in other types of research workflows?
I have been tracking one kind of discovery – what I will call the quest for comprehensiveness – that is widespread among researchers but seems comparatively quiescent in professional discussion about supporting researcher needs. Would it be possible, I wonder, to develop a discovery tool that is designed not to find you the best items but rather to provide some assurance that you hadn’t missed something?
What is text mining? The CCC’s Roy Kaufman offers a primer for publishers.
INASP’s Anne Powell discusses the complexity of discovery, and the work INASP is doing to bring together tools, technologies, infrastructure and perhaps most importantly, relationships built on an understanding of the needs of users.