Although Amazon is a central player in many areas of publishing and media, it is hard to predict where it will head next. This makes it hard to plan to compete with it. On the other hand, Amazon has some typical ways that it behaves when it enters a market and strategic planners can learn from them.
Traditional bookstores are missing a huge e-reader opportunity, proving that, sadly, they are not the customer-focused retailers they once were.
e-Books are becoming more competitive, with Sony striking distribution and retail deals. Authors and readers stand to benefit.