Tweeting Bin Laden — The Power of a Single Tweet and Serial Trust Networks
The power of Twitter was on full display on May 1, as one tweet alerted an audience of mass-media proportions about the killing of Osama Bin Laden.
What's In a Name? The Social Web, By Any Other Name, Still Disrupts Effectively
The social Web is creating new ways to do important things — like find things, learn things, and trust things. It’s disruptive in the purest sense.
Google +1 — Google Enters the Social Media Fracas With an Air Assault
Google and Facebook are battling, but looking more and more alike.
Safe or Sinful: Does Unashamed Workplace Web Browsing Improve Performance?
Does resisting the urge to go online at work lead to worse job performance?
Researchers And Social Media: Uptake Increases When Obvious Benefits Result
A study of social media adoption hides some sensible lessons within a jumble of other signals.
Diverging Content Preferences: Is Baby Bear's Disappearance Cause for Worry?
Short-form and long-form content are flourishing, while that “just right” middle ground is vanishing.
Anchoring Communities and Trust Markets — Advantages Shift to the Users
While losing distribution and production advantages might have hurt our businesses, losing our roles as anchoring and trust centers might cut deeper.
The Wrong Approach: Harrisburg University Bans Social Networking to “See What Happens”
A provost sees multi-tasking in his home, and decides to make his university suffer — all because he took the wrong lesson to heart.
The “Me at the Center” Expectation — A New Consumer Mindset and What It Might Portend
The world should present itself relative to me = the emerging expectation. What that means for broadcasters and publishers? Get ready to be shared.
Web 2.0 Next: Companies Place Bets on Consumer Relationships and Collaboration
As Web 2.0 matures, new entrants are starting to find ways to extract value in innovative ways.
Blogs, Twitter, and YouTube: Just Amplifiers of Traditional Media, or a New Set of Filters?
Blogs, Twitter, and YouTube feast on traditional media, but they change the agenda for millions in the meantime, as a recent Pew study shows.
Measuring Up: Gaining Customer Insight vs. Getting Lost in Business Complexity
Creating a complete view of your customer as publishing changes to include variant distribution models and service levels will be vital. Getting it done requires new skills and abilities.
The Digital Universe, Information Shadows, and Paying for Privacy
Trends in mobile, cloud, and personal computing all point to a redefinition of privacy, with convenience and value competing effectively for preeminence.
Twitter’s Business Services Enter Beta Testing, Focus on Commercial Uses for Short Messages
One year later, Twitter’s business services plans seem to be rolling out.
Mobile Devices and Privacy — Why It’s So Easy to Swap Personal Information to Satisfy an Itch
Mobile computing is the norm, but it also creates easy trading ground for our privacy. Is this just the new normal?