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Delete the Drama: Creating A Cyberbully-free Zone in Scholarly Publishing 

  • By Randy Townsend
  • May 13, 2025
  • 7 Comments
  • Time To Read: 6 mins
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When I spend time on social media, I tend to gravitate towards LinkedIn, where I can extend my network, see what my friends and colleagues are celebrating, or gain insight into topics that I’m interested in. I’ve amassed a nice-sized professional community that includes current and former colleagues, mentors and mentees, students and teachers, and co-presenters, co-chairs and co-authors. This community has intentionally grown through referrals, friends of friends, and shared interests. It has also grown in unintentional ways, through invitation requests from people trying to sell me a service or advertise an event. Sometimes, somebody is seeking professional advice or asks to make an introduction, which I’m always happy to do whenever possible. I consider that good citizenship. I also seem to have an unconscious instinct to connect with every panelist in sessions I’ve enjoyed or every meeting participant I’ve conversed with throughout my career, which has multiplied the population of my friends list. This kind of experience is a value-add. It can introduce the possibility of new experiences, new collaborative opportunities, fresh perspectives, and innovative ideas. Now, when scrolling through my connections, there seems to be as many people I can’t recall having a personal or professional relationship with as there are familiar faces. I like to think I’ve crossed paths with these strangers in some meaningful way at some point, but if I’m being honest, I probably don’t know anything about them beyond what their profile says.

Through social media platforms like LinkedIn, we can seem hyper connected through our ability to grow networks that spread the boundaries of our communities. The appearance of professional relationships with these connections should remind us of the critical need to vigilantly protect our professional neighborhoods. When used effectively, these platforms can help you identify people with common interests, learn about employment opportunities in the scholarly publishing ecosystem, or follow trending topics, like research integrity, peer review, or AI. Unfortunately, not every citizen is respectful, law abiding, or well-intentioned, and, every once in a while, we encounter individuals that intentionally disturb the peace, make us uncomfortable, and infringe on our desire to engage. Whether through cyberbullying or trolling, these individuals are a growing concern, and some are lurking within our shared scholarly publishing community.

Cyberbullying, which includes sending, posting, or sharing negative, harmful, false, or mean content about someone else, can occur through messaging services, websites and apps. They commonly appear in social media, community forums, or other platforms people can view, participate in, express ideas, or exchange content. Our digital presence, especially when we actively engage in public discussions, is vulnerable to cyberbullies, and can be attacked across multiple platforms. According to a Pew Research Center survey of U.S. adults, 41% of Americans have experienced some form of online harassment, with 75% of the harassment occurring on social media.

A woman holding her phone. Putting hand on chest.

What does cyberbullying look like?

It’s not always easy to recognize a cyberbully, or initially realize you’re being targeted. While some approaches may be direct, some bullies attempt to hide among your online community and pass themselves off as a person with goodwill and sincere intentions. They may offer witty banter to appear cordial and friendly, they may like your posts, add a supportive or agreeable comment in attempts to create a false sense of camaraderie. This is akin to a criminal casing the environment before revealing their true intent.

As with any neighborhood bully, cyberbullies attempt to exert perceived authority, power or influence to attack, intimidate, embarrass, humiliate, or undermine their target. They are known to employ threatening and aggressive language that can appear in highly-visible settings, like the comment sections of a LinkedIn or Bluesky post, or in more direct, threatening exchanges through email or text messages. In 2024, many people left X for Bluesky in what Forbes described as an exodus partially caused by the elimination of moderation teams that promoted a culture of cyberbullying, harassment, misinformation, and other toxic behavior. An article published by Taylor and Francis’s “Cogent Business & Management” describes workplace cyberbullying as the “targeted harassment of an individual by an individual or groups in a professional setting, using digital platforms with the intent to repeatedly send harmful or aggressive messages to intimidate, harm, and create a hostile work environment.”

There have been numerous analyses of cyberbullying trends, including literature reviews, and bibliometric studies. Generally, cyberbullying can appear in 9 different ways: denigration, flaming, harassment, impersonation, outing, trickery, exclusion, cyberstalking and cyberthreats. These forms are outlined in Table 1.

Table 1: Forms of Cyberbullying

Denigration Callous misinformation about others with the intent of spreading false rumors.
Flaming Posting profanities and insulting others online.
Harassment Repeated malicious messages, threats, or posting explicit images/videos without consent.
Impersonation Hack and steal someone’s social media account and/or masquerade as a fake persona online.
Outing Acquiring another person’s personal information and disclosing this to online users.
Trickery Manipulate and deceive another person into revealing their secrets online and/or sending images and videos.
Exclusion This involves purposely excluding the person from an online group. For example, excluding someone from a group chat or from an online gaming group
Cyberstalking This implies the usage of the internet to stalk or harass another individual. This form of cyberbullying is hard to differentiate from harassment.
Cyberthreats This includes sending threatening communications or information with the intention of intimidating or harming someone.

In Jonathan Schultz’s Scholarly Kitchen post, “The Mental Health Effects of Bullies in the Scholarly Publishing Workplace,” we learned about bullying and harassment in the scholarly publishing office, and the psychological distress, depression and anxiety it can cause. In many ways, cyberbullying has the same effects, but can be amplified by the pervasive threat of the attacker, who has the ability to conceal their true intentions until they decide to ambush their target. Cyberbullies can create fake accounts, spread false and deceptive information, and use their anonymity to extend the life cycle of their behavior.

An article published in the Journal of Cybersecurity described the common, interrelated personality traits of those most likely to engage in cyberbullying as the Dark Tetrad (Paulhus, 2014): Machiavellianism, Narcissism, Psychopathy, and Sadism.

  • Machiavellianism: a person’s manipulative and deceitful nature, where individuals prioritize their interests and manipulate others to achieve their goals.
  • Narcissism: individuals with an inflated sense of self-importance, who seek excessive admiration, and lack empathy towards others.
  • Psychopathy: individuals who exhibit a lack of remorse or empathy, engage in impulsive and antisocial behavior, and often display superficial charm.
  • Sadism: deriving pleasure from causing pain or discomfort to others.

These traits collectively reflect a pattern of self-centeredness, manipulation, emotional detachment, and enjoyment of others’ suffering, often used to achieve personal gain or assert dominance. Psychology Todaysays that Dark Tetrad personalities score low on traits of emotionality, honesty, humility, conscientiousness, and agreeableness. This is not a diagnostic tool or measure of assessment but a social evaluation looking at the correlation of personality traits and behavior.

Who are the trolls?

A troll is described as a person or collective who deliberately picks a fight, starts an argument, or posts aggressive and offensive comments to provoke a target. Trolls are motivated by revenge, boredom, amusement, or attention, and tend to target people that are successful, or may seem happy.  Trolls can damage relationships and reputations by spreading false information, conjuring up rumors, and attacking the character and integrity of their targets.

What to do if you are targeted

Cyberbullying is truly a global concern with serious consequences. In the U.S., legislation that criminalizes cyberbullying is handled at the state level, where all states have laws in place. In Canada, The Protecting Canadians from Online Crime Act offers protection from anybody who commits an offense “with intent to harass a person, repeatedly communicates, or causes repeated communications to be made, with them by means of telecommunication.” The UK draws from the Malicious Communications Act and the Protection from Harassment Act to offer protections from cyberbullying. Australia has the Enhancing Online Safety Act, Ireland has the Harassment, Harmful Communications and Related Offences Act, and Singapore has the Protection from Harassment Act.

When the reality sets in that you may have become a target, immediately disengage. Avoid responding to the attacker, block the user, report the behavior, and, depending on the nature and severity of the exchanges, notify the authorities.

If you find yourself being threatened on one of the professional social media platforms like LinkedIn or Bluesky, there are actions you can take to take the power away from the cyberbully and protect yourself. Although these two platforms are distinctly different, many of the approaches are similar. Here are six steps I recommend considering.

  1. Define boundaries and expectations for engagement in your bio and/or posts.
  2. Manage your network thoughtfully, including profile visibility settings.
  3. Protect and nurture the community you have created by adjusting who can see your posts.
  4. Moderate your comment sections.
    1. Bluesky offers third-party moderation tools that might be helpful.
    2. LinkedIn allows you to limit comments to “connections only.”
  5. Don’t feed the trolls. Block and report them quickly to protect the safety of your engagement, and those that are constructively participating.

Stay up to date with the latest security features, including moderation tools, group features and privacy settings.

While these recommendations can seem restrictive, they provide a disciplined framework that will allow you to grow and protect your professional networks in ways that align with your values and vision. If a social media platform is becoming detrimental to your well-being even still after trying the steps to maintain your safety it might be worth considering an alternative space to share and communicate. Like a neighborhood watch, we have a shared responsibility to secure our spaces. As our communities overlap, we all benefit from a bully-free scholarly publishing neighborhood. If you have suggestions on ways to protect your online engagement from cyberbullying, please add them to the comments.

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Randy Townsend

Randy Townsend

Randy Townsend is a passionate advocate for scholarly publishing, with nearly 20 years of professional experience. At the American Geophysical Union, he led and contributed to initiatives focused on open data, research integrity, peer review, editor engagement, and publishing policy. A committed champion of Diversity, Equity, Inclusion, and Accessibility (DEIA), Randy has co-chaired DEIA committees for nonprofit organizations including the Society for Scholarly Publishing (SSP). He has served on the advisory board of the Association Media & Publishing Network’s Association Council, as a member of the SSP Board of Directors, and chaired the Council of Science Editors’ Webinar Subcommittee. During his term as SSP President, Randy launched a mental health awareness campaign, reflecting his dedication to supporting the well-being of the publishing community. As the founding Editor-in-Chief of the award-winning GW Journal of Ethics in Publishing, Randy is deeply committed to research integrity and to mentoring future leaders devoted to ethical publishing practices. He also serves as an Associate Professor in George Washington University’s top-ranked Master of Professional Studies in Publishing Program, where he continues to inspire and shape the field’s future. After a brief tenure at PLOS, Randy now consults with Origin Editorial, where he leads peer review engagement strategy. Outside of work, he enjoys gardening and grilling — often while still talking shop.

View All Posts by Randy Townsend

Discussion

7 Thoughts on "Delete the Drama: Creating A Cyberbully-free Zone in Scholarly Publishing "

Really appreciate these strategies for dealing with trolls and cyberbullies. Thanks for the article Randy. The more our community reports these incidents to the platforms where they are occurring, the better the chance we have of discouraging this behavior in our professional community.

  • By Melanie Dolechek
  • May 13, 2025, 9:35 AM

Thank you, Melanie. We’re all at our best when we feel safe to fully engage.

  • By Randy Townsend
  • May 14, 2025, 9:44 AM

Thank you for this excellent and useful post on cyberbullying and strategies to combat it. May I request that you fix one typo? I was briefly taken aback when it seemed to be suggested that psychotherapy was a harmful trait characteristic of bullies (“psychopathy” was meant): “An article published in the Journal of Cybersecurity described the common, interrelated personality traits of those most likely to engage in cyberbullying as the Dark Tetrad (Paulhus, 2014): Machiavellianism, Narcissism, Psychotherapy, and Sadism.”

In fact, psychotherapy may be a useful tool (for some) to mitigate the harmful effects of having been cyberbullied.

  • By Corey
  • May 13, 2025, 2:16 PM

Good catch, sorry we missed that one! Fixed now.

  • By David Crotty
  • May 13, 2025, 2:21 PM

Thanks Corey! I’m glad you liked the post and, even more important, caught that typo. I couldn’t agree more about the benefits of psychotherapy for anybody that’s been a target.

Big thanks to David for making that correction so quickly.

  • By Randy Townsend
  • May 14, 2025, 9:49 AM

Thank you for your excellent post. Articulating what any bullying is can be difficult, and your definitions of cyberbullying and descriptions of the personality traits demystify the definition.

  • By Laura A. Lander
  • May 14, 2025, 1:02 PM

An excellent post, Randy; thanks for sharing these thoughts and strategies. It strikes me that within professional communities and more focused forums like listservs, we might identify a further category of cyberbullying. One might dub it Domination, Crowding, or Abuse of Power, perhaps–but it’s the kind of bullying that occurs when one or more (often very senior, well-placed, or highly-regarded) members of a community reply to posts from other (often less senior, differently-experienced or -qualified, or marginalized) members, often at length, and in a tone or with a message that might be charitably interpreted as helpful but might as easily be read as dismissive, belittling, or censorious. As with much abusive behavior, any one post from this kind of bully might not seem like it violates standards of collegial discourse. Taken collectively, though, the poster’s “voice” in that forum drowns out those of others, and can have a toxic effect on the community discourse. I’ve been a member of more than one listserv that started out as a useful resource for information exchange and discovery, but eventually grew moribund when a small number of participants started dominating the discourse, pouncing on posts from folks new to the field who deserved more grace, and eventually driving people elsewhere.That experience has made me think very carefully about how I come across when I post in professional forums. Being more established in my field has also made me more confident in speaking up in response, and being an active bystander who can step in and help de-escalate when I see that form of bullying happening in my online communities.

  • By Snowden Becker
  • Jun 4, 2025, 4:39 PM

Comments are closed.

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The mission of the Society for Scholarly Publishing (SSP) is to advance scholarly publishing and communication, and the professional development of its members through education, collaboration, and networking. SSP established The Scholarly Kitchen blog in February 2008 to keep SSP members and interested parties aware of new developments in publishing.

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