For those in the business of information, it’s time to elevate our thinking from the transactional to the experiential. Information experience design (IXD) offers an inclusive, participatory approach that embraces the diversity of our user communities.
User-centered design provides a model for improving services, but is the history of print holding publishers back?
As publishers and librarians draw conclusions from the last year of usage data, we must look to qualitative analysis to round out the picture of the human conditions behind the quantitative trends.
Emerald Publishing’s identity strategy aims to re-conceive their publishing platform as a digital experience that builds emotive connections with users and seamlessly delivers the answers they need.
The digital services provided by scholarly publishers and academic libraries still do not meet researchers’ needs. Roger Schonfeld notes that doing so would require far more profound change, not just at the level of user experience but in terms of rethinking existing businesses and organizational models.
As the big deal falls, we are witnessing a shift in academic library purchasing power closer to the point of need.
Few scholarly publishers make effective use of identity management, but we should — and now is a good time to consider a comprehensive identity strategy.
Flashy new technologies come and go, but getting back to basics is a reminder that the “killer app” is high-quality content, composed in accordance with established standards for discoverability and accessibility.
Some were surprised GetFTR wasn’t immediately welcomed by the library community. @lisalibrarian analyzes why.
RA21 aims to promote a modern, standards-based access management system that preserves patron privacy & control. It is important to dispel some myths about RA21 so we can move on from the outdated world of IP-authentication.
OK Google, can you find this for me? Don’t worry. If you’re busy, I can always ask Alexa instead.
Judy Luther and Todd Carpenter look at the technological challenges of providing access to content in an increasingly dispersed and mobile world.
Artificial intelligence is now a commodity appliance. What are the implications for Scholarly Publishing?
Content usage is a commercial priority for publishers — so too should be overcoming temporal stumbling blocks and refining metadata syndication to optimize the researcher experience of engaging with our online content.
A presentation to the 2016 ISMTE US Conference. Something of a “state of our industry” overview, or perhaps, everything I needed to know I learned from the other bloggers at The Scholarly Kitchen.