Annual Reports — What Do They Actually Tell Us?

Annual reports from publishing organizations always have a marketing slant, even when they are required filings with governmental bodies. But some are more marketing-oriented than others, and should not be mistaken for transparency, but rather tend toward rationalization. eLife’s recent report, challenging others to be as transparent, is itself opaque and purposeful.

Selling to Libraries vs. Selling to Users

On an academic campus, the consumer of licensed scholarly information products is usually not the buyer and does not make purchasing decisions. If your sales reps aren’t careful about respecting that distinction, they can get themselves into hot water fast.