Can You Really Know Your Customer If You Only See Them One Silo At A Time?
Functional silos lead to customer data silos. Can you get a full view of customer engagement without re-architecting your whole organization?
Functional silos lead to customer data silos. Can you get a full view of customer engagement without re-architecting your whole organization?
Accountability is at the center of leadership. We must hold people, policies and structures to account and if we are struggling with tackling the hard questions, are we really doing the work?
With yet another stumble from Twitter/X, Angela Cochran looks at the numbers and asks whether all the efforts journals have put into building and maintaining journal Twitter accounts have been worth it.
Julie Zhu reflects on the IEEE’s journey with the Open Discovery Initiative (ODI) and the benefits of ODI conformance statements.
The role of libraries and archives as streaming grows, choice declines, and the death of the red envelopes arrives.
A panel attending the 2023 AUPresses Meeting hosted a conversation about optimizing books metadata and measuring its impact on search experiences in the mainstream web.
A new research study finds that open access monographs can generate significant revenue — both on the print side and digitally.
When the University of Michigan was forced to disconnect from the internet last week, it resulted in disruptions to several key services it provides to the broader research community, such as the University of Michigan Press, HathiTrust, and ICPSR. What can we learn from this experience?
How does the shift to interdisciplinary research reshape the very foundation of how knowledge is generated and applied across various fields and what do the different stakeholders in academia need to do to balance the depth of specialized knowledge with the breadth of interdisciplinary understanding?
The Disney film may be considered a classic, but Princeton University Press has more successfully delivered Felix Salton’s original message.
New data literacy and artificial literacy standards are necessary and emerging. The workflows and iterative mindsets the Digital Humanities can help inform our approaches.
Last January we wrote a group post about “Twexit” and with the launch of Threads we wondered how the Chefs were feeling about the emerging and existing social media options.
Revisiting a post from 2017: Several services aim to gather all publications comprehensively. Who has all the content?
A new collaboration between JSTOR and the social annotation tool Hypothesis has seen more instructional uses of content and greater engagement among students with the material.
In the last of this series of posts about this year’s Annual Meeting, SSP’s Marketing and Communications Committee asked members of our community what the conference meant to them.